Customer Testimonials

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Yelp Jul 12, 2019
 

First time dealing with Muller VW. Nice store. Staff all seem friendly. Much closer than my previous car dealer (AutoBarn in Mt Prospect) which has been sold. So far so good. Sales person-Randy F-was knowledgeable. Not pressuring. Good follow up. The true test will be the service team. I'm looking forward to a continuation of my positive experience.

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Google Jul 7, 2019
 

We had a great experience at Muller! Randy was our sales representative and he was great- informative, honest, and not pushy. We’ve been researching the Atlas for quite some time and after contacting several dealers, Muller came back with the best price and they were super easy to deal with. Randy spent a considerable amount of time going over the features of the car and made sure we felt comfortable with our new purchase. Thank you Randy (and the Muller team).

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Google Jul 6, 2019
 

My husband and I purchased a used Tiguan yesterday from this dealership. Everyone was so nice and friendly! It was a great car purchasing experience. I do wish the Finance guy went over all the loan information with us BEFORE we started signing paperwork. That seemed a bit sketch. We did have him search for a loan through another bank because initially our interest rate was too high for the good to excellent credit we have. Overall though, we highly recommend them! I'm so happy we decided to go there.

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Google Jul 1, 2019
 

I visited multiple VW dealerships and this one by far was the best overall. I worked with David and he was super friendly, not pushy, and very knowledge. He made the buying experience a breeze. I definitely recommend David if your looking to buy a VW.

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Google Jun 29, 2019
 

Ian was wonderful!! We showed up to look at a Tiguan. I explained right away we would not be purchasing a car we were just looking and getting more info. Ian took his time answering all of our questions and let us look at several vehicles. He did all of this knowing we would not be buying. After a couple days of research we decided on a Tiguan and Ian came in on his day off to help us. I will say VW offers a military discount but the process is very convoluted, the manager worked hard so my husband who is active duty could receive it. If you are in the market for a vehicle please go see Ian!

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Google Jun 24, 2019
 

We drove down from Milwaukee after doing a boatload of research and test driving other VW Jettas. We were hoping all would go smoothly and we were very fortunate to have Randy help us out! He was polite, honest, straightforward, and someone you hope to have sell you a car. I'd vouch for him and recommend anyone to purchase from Randy and I can't say that for other auto purchases we've made in the past. We hope to not need another vehicle for many, many, many years but when we do, we'd come back!

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Google Jun 17, 2019
 

Unfortunately the Costco Auto Program does not have any VW dealerships in the Milwaukee area, the closest being Muller Subaru and Volkswagen in Highland Park, a 75 mile drive.My car was totaled by a tire on the interstate so I was in a bit of a rush to buy a new car and driving almost 90 minutes each way to Muller was not in the cards for me, especially as I would not have a way to get the rental car back to Hertz back home if I had bought a vehicle.That being said, Sebastian P at Muller was great to deal with. He had no issues communicating with me via email--perfect as I spend a lot of my day in meetings and conference calls, making phone calls difficult--provided options and a level of care that you don't see these days at dealerships. I had to buy my new vehicle elsewhere because of the aforementioned distance, but would recommend Sebastian to anyone living closer to Highland Park!

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Yelp Jun 16, 2019
 

Unfortunately the Costco Auto Program does not have any VW dealerships in the Milwaukee area, the closest being Muller Subaru and Volkswagen in Highland Park, a 75 mile drive. My car was totaled by a tire on the interstate so I was in a bit of a rush to buy a new car and driving almost 90 minutes each way to Muller was not in the cards for me, especially as I would not have a way to get the rental car back to Hertz back home if I had bought a vehicle. That being said, Sebastian P at Muller was great to deal with. He had no issues communicating with me via email--perfect as I spend a lot of my day in meetings and conference calls, making phone calls difficult--provided options and a level of care that you don't see these days at dealerships. I had to buy my new vehicle elsewhere because of the aforementioned distance, but would recommend Sebastian to anyone living closer to Highland Park!

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DealerRater Jun 10, 2019
 

Although this is only my second VW purchase, I knew immediately when I walked through the showroom doors that my experience at Muller would be far superior to my first at another dealer a few years back. First, Ian Aslam was a pleasure to work with, taking the time to explain in great detail what I was interested in purchasing. He was especially deft at highlighting the (sometimes subtle) changes and improvements found in the newest generation of the vehicle I was purchasing, relative to the outgoing model I was trading in...exactly the information I was looking for. And it didn't stop there; Eugene and Rick managed to complete the sales process smoothly and professionally without the slightest hint of pressure, haste or unseemliness of any kind. A true class act from start to finish!

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Google Jun 4, 2019
 

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