Thank you Randy for all your help and getting us into great cars. Being a international business professional who moved to Chicago recently acquiring a car was challenging. You have a excellent program for international professionals. Best
This review is for the Volkswagen service department. I was driving home from work and got a nail in my tired. Bummer. Also had to drive 25 miles that night to an appointment and driving with a nail in my tire made me nervous. I called and requested an appointment. They told me that as long as the nail didn't hit the wall, I could get it serviced without an appointment. I made it to Muller 45 min before their service department closed. They got my tire patched up in 30 min and it was only $27! Oh, and they washed my car. Was very pleased with a fixed tire, quick service, and a clean car. Thanks!
They were extremely helpful in making sure that your needs were being met and that you understood what your options were based on payment, items you wanted on the vehicle, Made you feel valued as a customer. Will be back again if I am in need of another vehicle along with service for my current purchase. I appreciate their honesty and way they dealt with me the customer.
Randy Freeman was extremely professional, thorough, patient and helpful with us. We did not plan on or expect to lease a new car when we went in there, but Randy made the experience enjoyable and effortless. We love the car and Randy!
Have had great service and bought two cars here. Highly recommend.
First time dealing with Muller VW. Nice store. Staff all seem friendly. Much closer than my previous car dealer (AutoBarn in Mt Prospect) which has been sold. So far so good. Sales person-Randy F-was knowledgeable. Not pressuring. Good follow up. The true test will be the service team. I'm looking forward to a continuation of my positive experience.
We had a great experience at Muller! Randy was our sales representative and he was great- informative, honest, and not pushy. We’ve been researching the Atlas for quite some time and after contacting several dealers, Muller came back with the best price and they were super easy to deal with. Randy spent a considerable amount of time going over the features of the car and made sure we felt comfortable with our new purchase. Thank you Randy (and the Muller team).
My husband and I purchased a used Tiguan yesterday from this dealership. Everyone was so nice and friendly! It was a great car purchasing experience. I do wish the Finance guy went over all the loan information with us BEFORE we started signing paperwork. That seemed a bit sketch. We did have him search for a loan through another bank because initially our interest rate was too high for the good to excellent credit we have. Overall though, we highly recommend them! I'm so happy we decided to go there.
I visited multiple VW dealerships and this one by far was the best overall. I worked with David and he was super friendly, not pushy, and very knowledge. He made the buying experience a breeze. I definitely recommend David if your looking to buy a VW.
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