I called several new car dealers looking for pricing on a particular model. Not only was Randy Freeman the only one to shoot an out the door price without hesitation, it was the lowest. I haven't purchased yet, but our brief interaction suggests that he may be the rarest of bird: A no B.S. car salesman.
Excellent service and extremely competitive prices. Nazar and Yaroslav made our experience in getting a new lease on a Tiguan straightforward and enjoyable. If you are looking for a new VW or Subaru, you owe it to yourself to make Muller your first and only stop - you won't be disappointed.
I would highly recommend Randy in the Sales Dept. at Muller Volkswagen. He was very professional and helpful in making the purchase/lease of a new car go smoothly. He is a pleasure to do business with and I would not hesitate to recommend him to my friends and family.
Randy provided amazing service. He made the transaction smooth and easy.He went out of his way to get everything we wanted with our new car.
Randy was the best! First time buying a Volkswagen and it won’t be my last. Randy took the time to take me step by step through my new vehicle even going beyond normal business hours. One of the best. Overall this dealership is great!
This VW dealership deserve its 5 stars, especially with the nasty reputation car dealerships get. I called and talked to Eugene and was told the cost of the car with taxes and title fees and was told I wouldn’t be charged any unnecessary fees. Quick and straight to the point with not having to make me come in for a price or trying to get my email out of me. I was only asked to let him know when I wanted to come in and he’ll have the car waiting for me. When I arrived I was paired with Randy, and he was great to work with. Explained the pricing and how the discounts worked patiently and throughly. He didn’t throw numbers out their to confuse me or add any ridiculous fees to the car. Straight forward and patient with me. He did try selling a warranty for the interior and exterior of the car but was not aggressive or sneaky about it. Randy told me that Muller family runs their dealership on customer service and it’s true. Planning to just take my car here for all its services even though there’s two dealers closer. Before heading here, I went to The Mt Prospect dealer to buy a 2017 Gti s trim. That location tried adding on many extra fees. Such as adding around a 800 dollar stollen car locater fee and a 500 dollar destination charge on a used car. I knew to walk away when they asked for 24k out the door with their bs fees. The manager at that location was rude and condescending when talking price. I looked on car gurus for brand new 2018 Gti and found that Muller Volkswagen has them 5k bellow msrp as a dealer discount and rebates. Ended up be around 26k out the door.
Randy was extremely easy to work with, and went above and beyond to transfer in the exact car we wanted from another dealer a state and a half away. Thanks again!
Randy is a great sales person
Honest employees. Thomas Donahue did a great job in assisting my purchase.Had a pleasant experience.Bought a car for a fair deal. This place is much much better than VW Autobahn of Evanston.
Thanks guys, wife loves her new (used) bug. Thanks for being respectful to a female buyer, she has been to places that treat her like the "little lady that has to have her husbands aproval" not here. She had it wrapped up before i even got there. Salesman explained all the options for extended warranty but did not preasure us in any way. Thanks again. The hannah's..
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