If you want to get it right the first time, then I urge you to bring your VW here. No doubt that dealer would charge you more but repair will be done right.Mohammed was very friendly and informed me of every detail during the 70,000 mile factory maintenance of my 2011 Tiguan.
I bought my Jetta with Alan Guevarra. I did not know much about the Volkswagon brand and as a first time buyer was overwhelmed by the car shopping experience. Alan was great at explaining the specs and features of the car and really listened to what I wanted in my first car. After the test drive I fell in love with the Jetta, we found the perfect car that fit my needs and I drove off with it the next day. My overall experience was very positive! From looking for a car to signing the papers everyone was very patient and explained every detail to me. Will definitely come back again and recommend to go here!
I stopped by the dealership to gather information about a 2018 Tiguan and compare it to a similar model from a different car company. After learning about the car and taking a test drive, I decided not to look any further. My experience with salesman Randy Freeman was the deal-maker. Not only was he professional and well informed, but he was personable and honest. I would highly recommend this dealership and Randy in particular.
After narrowing down the selection of German vehicles to buy, BMW, Audi, & Volkswagen, decided to buy the 2018 Volkswagen Atlas. Selected Muller Volkswagen for ease of transaction. Less than 30 minutes for the process to obtain the right option package, color, & price. This is my second purchase from Muller. Would buy another vehicle if I needed a third.
My wife and I stopped in on a Friday afternoon after visiting two other dealerships that day (Ford had nice salespeople, but ours wasn't very knowledgeable about the various Explore models and didn't engage us during the test drive and Toyota had a sleazy salesperson who didn't even bring us the car we asked to drive after making us wait an hour). Alan at VW took the time to answer all our questions and clearly explained the differences along the various trims. He even went and researched a question that he couldn't answer off the top of his head. Very fair negotiating process that yielded a very fair price. Harry, the GM, also helped facilitate that process smoothly and quickly. We didn't feel pressured at all. We left to sleep on it and went to buy it on Saturday morning and are living our new Atlas.
I live out of state and was looking to purchase a 2012 Audi S4 at VW of Highland Park. Being from out of state and not being able to see the car or test drive the car before purchasing was nerve wrecking but Randy insured that I was completely comfortable before finalizing my purchase. Randy was very knowledgeable and answered all of my questions with patience and professionalism, and he went above and beyond to respond to questions that he did not know the answer to. Randy sent me their dealership vehicle inspection, the vehicle carfax report, and all the information I needed to have complete peace of mind about the vehicle I was looking to purchase. Paula finalized all of my paperwork and warranties without pressuring me into buying any additional warranty that I did not want, and she got me a better interest rate than I was originally approved for. Randy insured the vehicle was detailed and everything was finalized before I went to pick up the car. Finally, I went to pick up the car and Randy was just as professional and helpful as he was over the phone. I was in and out of the dealership in less than 10 minutes. My 2012 Audi S4 is perfect and I couldn't be happier with the car buying experience that Randy and Paula allowed me to have.
Beyond expectations!!!!!!!!!!! Kiril, Nazar,Dare-the BEST!
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