Lease Return Center
Lease Return Center
Lease Return Center at Muller Volkswagen
Are you nearing the end of your Volkswagen lease? At Muller Volkswagen, we’re here to make your lease return process simple and rewarding. Located conveniently for drivers in Highland Park, Chicago, Northbrook, Glenview, and the surrounding areas, we offer a hassle-free experience that goes beyond expectations.
Why Return Your Lease at Muller Volkswagen
New! Get a $200 Amazon Gift Card When You Return Your Lease
Bring your leased vehicle to Muller Volkswagen, and as a token of our appreciation, you’ll receive a $200 Amazon Gift Card. No appointments are necessary—just stop by during our operating hours.
Flexible Hours: We’re open to fit your schedule.
- Monday through Friday: 9:30 AM to 7:00 PM
- Saturday: 9:30 AM to 5:00 PM
No Pressure: Whether you’re leasing your next Volkswagen or simply returning your current one, we’re here to help—no strings attached.
How Does the Lease Return Process Work?
- Stop By Anytime: No need to book an appointment. Just visit us during our business hours.
- Complete a Quick Inspection: Our team will review your vehicle’s condition to ensure everything is in order.
- Finalize Your Return: Whether you’re moving on to another Volkswagen or not, we’ll guide you through the required paperwork.
- Receive Your Gift Card: As a thank-you for choosing Muller Volkswagen, you’ll leave with a $200 Amazon Gift Card in hand.
End-of-Lease Options at Muller Volkswagen
Not sure what comes next after your lease ends? Explore your options with Muller Volkswagen:
- Lease a New Volkswagen: Upgrade to the latest models with competitive leasing offers.
- Buy Your Current Vehicle: Love your Volkswagen? We can help you purchase it at a great price.
Return and Walk Away: Simply return your lease with no obligation to lease or buy another vehicle.
Review Your Vehicle for Wear and Use
EXTERIOR
Normal Wear and Use
- Dents, chips, and scratches smaller than 2 inches on bumper or panel
- Single windshield chip without spidering
- Fewer than three “dings” per panel
Excess Wear and Use
- Scratches, dents, gouges and chips larger than 2 inches on the bumper or panel
- Chipped, cracked or heavily pitted glass, or improperly tinted windows
- Improperly completed body repairs (i.e. mismatched paint, sanding marks, and incomplete dent removals)
- More than three “dings” per panel (A ding is the size of a quarter or smaller, without broken paint)
- Multiple dents, scratches or chips per body panel
TIRES AND WHEELS
Normal Wear and Use
- All four tires and the spare have more than 1/8 inch of tread at the shallowest point
- Minor steel or alloy wheel scuffs
- FVehicles equipped with 4Motion must have matching brand, size, and rating on all tires
- Tires are the same size and quality as the original equipment
Excess Wear and Use
- One or more tires including the spare have less than 1/8 inch of tread at the shallowest point
- Heavily gouged steel or alloy wheels
- Retreads, snow tires, gouged tires or tires with cut or plugged sidewalls
- Unrepairable steel wheels or alloy wheels that are broken, missing or bent
INTERIOR
Normal Wear and Use
- All original equipment present, including the owner’s manual, all sets of keys, airbags, CD player, navigation CDs, and the convertible top cover (if applicable)
- Minor staining and carpet wear
Excess Wear and Use
- Upholstery holes, tears, burns
- Excessive staining of the upholstery, carpet or interior panels
- Damage to the convertible top
MECHANICAL
Normal Wear and Use
- All equipment, options, and accessories are intact and working
Excess Wear and Use
- Service indicator lights are on indicating maintenance or repair is needed (i.e. check engine light, airbag light, etc.)
Schedule Your Vehicle Inspection
You can schedule an inspection appointment here or by calling us at 847-978-2368.
During the inspection, an agent will evaluate your vehicle for any excess wear and use. Upon completion, you will receive an inspection condition report which itemizes any excess wear. To view a sample of this report, log into vwcredit.com/accountadvisor. Any excess wear will be billed on your Turn-In Settlement Invoice (unless you choose to repair the items prior to turn-in).
If you have any excess wear charges, we highly recommend that you discuss the results with Muller Volkswagen and your insurance agent. We may have helpful suggestions for minimizing out of pocket expenses. Make sure to ask us if any of the repairs needed are covered under warranty. If repairs are completed, mail or fax the receipts to us before you return your vehicle to ensure proper credit to your account.
Turn in Your Vehicle
Once your inspection and desired repairs are completed, there’s only one thing left to do-turn in your vehicle and make your move into a new or Certified Pre-Loved VW! Here’s how:
- Contact us to set up a turn-in appointment.
- After you’ve returned your vehicle, just let us know by logging into vwcredit.com/accountadvisor to fill out our vehicle return form or by calling (800) 521-0171. You’ll receive a final turn-in settlement invoice from us within four weeks.
Volkswagen Credit Loyalty Offer
As a returning Volkswagen Credit lessee, we’ll waive your turn-in fee and security deposit on your next VW lease or if you decide to purchase your next VW, we’ll waive your turn-in fee.
Serving Highland Park, Chicago, Northbrook, Glenview, and Beyond
Our Lease Return Center is perfectly situated to serve Volkswagen drivers in Highland Park, Chicago, Northbrook, Glenview, and surrounding areas. We’re committed to providing excellent service that keeps you coming back, whether it’s for a new lease or expert guidance at the end of your current one.
Contact Us Today
Have questions about your Volkswagen lease return? Call Muller Volkswagen or visit us during our operating hours to speak with our friendly team. We’re here to make your lease return experience as smooth and rewarding as possible.